Pheno Geno Roses – Webshop

Privacy statement for Pheno Geno Roses Shop

Introduction

Pheno Geno Roses Shop (“Pheno Geno Roses”, “we”, “us”) is committed to protecting the privacy of our customers and website visitors (“users”, “you”). This privacy statement explains what personal data we collect, how we use it, and how we protect your privacy.

What data do we collect?

We collect various types of personal data in different ways:

  • When visiting our website:
    • WP Statistics: Through the WP Statistics plugin, we collect general information about your visit, such as your IP address (anonymized), browser type, operating system, and the pages you visit. This data is used to analyse and improve our website.
    • Cookies: We use cookies to personalize your shopping experience and to enable certain features of our website, such as remembering items in your shopping cart.
  • When placing an order:
    • Personal data: When you place an order, we ask for your name, email address, billing address, shipping address, and phone number to process and deliver your order.
    • Payment data: Depending on the payment method you choose, we may also collect your payment information, such as your credit card number or bank account number. This data is processed by our payment provider and is not stored by us.
  • When creating an account:
    • Account data: If you create an account, we ask for additional information, such as your date of birth and gender. This data is used to personalize your account and to provide you with relevant offers.
  • When subscribing to our newsletter:
    • Email address: When you sign up for our newsletter, we ask for your email address.
 

How do we use your data?

We use your personal data for the following purposes:

  • Processing your order: We use your data to process your order, deliver it, and keep you informed of the status of your order.
  • Improving our website and services: We analyse the collected data to improve our website and services and to provide you with a better shopping experience.
  • Personalizing your experience: We use your data to customize our website and communication to your personal preferences.
  • Sending newsletters: If you have subscribed to our newsletter, we use your email address to keep you informed of new products, offers, and news.
  • Complying with legal obligations: We may use your data to comply with legal obligations, such as keeping records for the tax authorities.
 

Sharing your data

We only share your personal data with third parties if this is necessary for the performance of our agreement with you, such as with our shipping partners and payment providers. We only work with reliable partners who treat your data confidentially.

Security of your data

We take appropriate technical and organizational measures to protect your personal data against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. 

Your rights

You have the right to:

  • Request information about the personal data we hold about you.
  • Have inaccurate data corrected.
  • Have your personal data deleted.
  • Object to the processing of your personal data.
  • Withdraw your consent to the processing of your personal data.
 

To exercise these rights, you can contact us at info@phenogenorosesshop.com.

Changes to this privacy statement

We may change this privacy statement from time to time. The most recent version is always available on our website.